If FinanzOnline login fails several times, access can be temporarily locked.
Do not keep trying new passwords, because this can cause more problems.
FinanzOnline access locked
Basic steps
- First check whether username and password are entered correctly.
- Do not try additional random passwords.
- Use the official FinanzOnline password reset.
Important notes
- Multiple incorrect entries can lock your access.
- Keep access data in a safe place.
- Never share your access data with other people.
Next step
If reset does not work, contact the FinanzOnline hotline or your tax office.
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Updated: 2026-05-07
This content is general guidance only. It is not legal advice and does not replace official information from the responsible authority.