No letter received from the tax office

Basic steps

  1. Log in to FinanzOnline and open the mailbox.
  2. Check whether there are new messages or notices there.
  3. Download important documents as PDF and store them safely.

If you are waiting for a letter from the tax office and nothing arrives in your mailbox, the message is often already available digitally in FinanzOnline.

There you can find, for example, notices, additional payments, or important messages from the tax office.

Important notes

  • Deadlines may already run even without a paper letter.
  • Many tax office notices are now delivered only digitally.
  • Never share your login details with other people.

Next step

If you no longer have access to FinanzOnline, use official help or contact your tax office.

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Updated: 2026-05-07

This content is general guidance only. It is not legal advice and does not replace official information from the responsible authority.