Mail forwarding

A forwarding order can help route Austrian Post items to your new address.

Mail forwarding bridges the change of address, but it does not replace actively updating important senders. What is covered depends on Austrian Post’s current service and on the carrier actually handling the item.

What to prepare

  • Have the preferred start date, duration, old address and new address ready.
  • Before ordering, check the currently covered types of mail and whether important items arrive through other carriers.

Step by step

  1. Choose the preferred start date and required duration.
  2. Check the current notice period directly with Austrian Post in good time.
  3. Check which types of mail are covered and which carrier actually handles each item.

Common mistakes to avoid

  • Do not treat forwarding as a permanent address update with your bank, insurer, employer or an authority.
  • Do not assume that items handled by other delivery services are automatically covered by an Austrian Post order.
What to check officially

Notice periods, prices, duration and service scope can change. Use current information from Austrian Post for these details.

Useful next steps