If the money is missing, there is often an open notification or a missing step behind it.
First calmly check your MeinAMS account and new messages.
AMS money did not arrive
Basic steps
- First check your MeinAMS inbox for new messages.
- Check if documents or notifications are missing.
- Verify your saved bank account details.
Important notes
- Even small deadline mistakes can delay payments.
- Sick leave or vacations can also affect payments.
- Not every delay means an immediate suspension.
Next step
If no reason is visible, contact your AMS office.
Was this help useful?
Updated: 2026-05-09
These contents are only for general guidance. They do not replace legal advice or official information from AMS or other authorities. Always verify important information directly with the responsible official service.