A lost phone can make MeinAMS access more difficult.
The important thing now is to stay calm and restore access step by step.
Lost phone – no more MeinAMS access
Basic steps
- First check if you have a recovery code.
- Do not try to confirm access incorrectly several times.
- Contact technical support if you are unsure.
Important notes
- Many logins use SMS or two-factor confirmation.
- Without your phone, a new confirmation may be needed.
- Keep recovery codes stored safely.
Next step
Contact MeinAMS help as early as possible to restore access.
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Updated: 2026-05-09
These contents are only for general guidance. They do not replace legal advice or official information from AMS or other authorities. Always verify important information directly with the responsible official service.