I need to confirm a sign-in and do not know how

Basic steps

  1. Look at your phone.
  2. Open the official app.
  3. Read the message calmly.
  4. Check if it matches your sign-in.
  5. Confirm only if you started the sign-in yourself.

The phone confirmation is a normal part of sign-in.

It protects your data.

Read every message carefully.

Confirm only if you just started this action.

If you are unsure, cancel and get help.

Important notes

  • Do not confirm requests from others.
  • The confirmation protects your access.
  • Do not share codes or personal data.

Next step

If something feels strange, confirm nothing and contact official help or a service office.

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Updated: 2026-05-05

This content is general guidance only. It is not legal advice and does not replace official information from the responsible authority.